About

FAQ

• Where is the store based?

  New Taipei City, Taiwan

• Do you accept orders placed outside of the US?

  We sure do!

• How long will it take to receive my order?

  Airmail shipping times:
  　●Asia : 5-14 days
  ●Oceania : 10-13 days
  　●Europe: 8-14 days (or even need more time if you buy it during holiday season)
  　●America: 20-35 days (or even need more time if you buy it during holiday season)

  IMPORTANT NOTE:
  - Some countries might have no following updates on tracking once the parcel reached to the customs.
  - Some countries might have a longer delivery times due to the customs declaration issues.

• What is Storenvy?

  This store is created with Storenvy, an online store builder and marketplace for inspired brands. As a shopper, you can discover and buy items from multiple stores from all over the world and check out in one step at or open your own store for free.

• How do I pay for my order? Is it secure?

  The Storenvy checkout process is powered by both Stripe and PayPal, two of the most trusted online payment solutions on the web. Because of this, Storenvy has all the same securities and payment fraud protection as these leading payment processors. We accept Visa, Mastercard, Discover, American Express and Diners Club. If paying with PayPal, you may also make payments using your bank account, but this may delay your order.

• What if something is wrong with my order?

  If you have a problem with an order from this store, please contact the store directly, either through the Contact page or through your Storenvy account settings page.